Shipping & Returns


We currently ship to the UK and Europe.  If you are based in a country that we do not ship to, please email us as we may be able to refer you to a company that does.


>> We aim to ship all orders within 5 working days.  Most of the time your order will be shipped on the day the order is placed.

>> Some Items may take longer to dispatch due to their in stock arrival date. The arrival date of all products that have been out of stock is located on the item description.

>> We do offer pre-order items. When ordering a pre-order item, any other items ordered will not be dispatched until the pre-order item arrives in stock.

>> We do not accept returns on opened products or incorrect colour choices

>> If you receive a product which is damaged, we will replace it for the same item only.

>> When replacing a damaged item, we will not charge you again for delivery.

>> If your local delivery company is not able to deliver your item and has to return it to us, we will refund the item cost minus the shipping charge and email you to confirm this. Any re-orders of the product will be subject to further shipping charges.

>> We use Royal Mail and Parcel Force for all of our parcels and they are all sent as 'signed for' items. Please Note: We are unable to honour any special requests i.e please leave parcel in porch if not at home.

>> All packages are sent requiring a signature so please do bare this in mind when ordering.

UK shipping: 1-10 items £3.00, 11-20 items £4.50, 21-30 items £5.99 (we do not base our rates on weight so that your shipping remains as low as possible)

European Shipping: 1-10 items £4.99, 11-30 items £7.99
(we do not base our rates on weight so that your shipping remains as low as possible)

All other shipping Destinations: 1-10 items £5.99, 11-30 items £8.99
(we do not base our rates on weight so that your shipping remains as low as possible)

PLEASE NOTE:

Orders being delivered outside of the UK may be subject to import charges. All Import Duty and/or VAT charged by Customs are the responsibility of the customer and not The Make-up Artist Boutique.

If you have any questions regarding your order please do not hesitate to contact us at orders@themakeupartistboutique.com
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